Remote Control
OC Remote Control, in partnership with GEMVISION!
Augmented Reality for Industry 4.0
Solve after-sales service faster
CHARACTERISTICS
Save Costs
With GEMVISION you drastically reduce costs. You will no longer need to send your technicians away, simply an instant video call will suffice.
Reduce Times
How much time do your technicians spend on the road? GEMVISION is the solution that helps you reduce travel times for assistance. You will only need to make a video call and your technicians will be available should you encounter a problem.
Improve after-sales
Digitalizing the after-sales service with dedicated software projects your company into the digitalization process, making you a market leader.
Improve organization
GEMVISION is software that allows you to collect and reproduce technical information to support assistance on your mobile devices and smart glasses: the most common procedures can be stored in Gemvision, also saving you the time of video calls in many cases.
Trial period!
With GEMVISION you will have the opportunity to test the system with our RENTAL offer including smartglasses and 3 months of license.
Smart Working
The remote process allows you to help less experienced technicians wherever they are, and you can do it directly from your office without additional organizational efforts.
Quick Service
Thanks to the Smartglass devices you will be able to operate hands-free, improving intervention times and also ensuring that the procedures are carried out according to standards decided by the expert staff at your disposal.
Safety
The platform is private. All data flows are secure because it uses the HTTPS (Hyper Text Transfer Protocol Secure) protocol, which allows all communications to be encrypted.
How does it work?
The on-site technician wearing the SmartGlass will resume the intervention area where he finds a problem. He will make a video call and will be able to operate hands-free.
The expert remote operator can guide the technician on site, indicating the operations to be carried out to carry out the intervention.
- GEMVISION WORKS ON ALL ANDROID DEVICES
starting from version 7
- IT IS COMPATIBLE WITH THE MOST KNOWN SMARTGLASSES ON THE MARKET
- WebRTC TECHNOLOGY
The product uses the latest technologies such as WebRTC. Therefore there is no need to install ANY software on the PC, just an updated Chrome or Firefox browser from version 48.
For more detailed information on compatible devices, write to us.
Rental offer (trial rental)
VUZIX M400
Using assistance with Smartglass devices is pure innovation. This is why we at OC Group offer you the opportunity to test a system for 3 months including Smartglass (Vuzix M400 XL). This will allow you, without activating significant purchases, to try the system with your technicians and understand all its advantages.
At the end of the trial period you will be able to redeem your material by making a minimum investment.
Contact us for more information on the Rental offer.
€ 750,00
price valid for 3 months of use
GEMVISION FEATURES
EASE OF USE
GEMVISION has a very intuitive and easy-to-use design, it is suitable for daily use.
YOU PAY IF YOU USE IT
With GEMVISION you only pay when the user is active. If the customer is inactive, they will not appear in the cost in the following month. Only at the end of the month will you be able to see how many customers have used this service.
ACTIVITY REGISTER
With GEMVISION you can monitor the history of your activities, video calls, sent and received files.
SHARED FILES
All files and images submitted by field technicians wearing glasses or using a smartphone or tablet are available. Filters allow you to easily track files shared by different technicians.
GPS POSITION
With GEMVISION you can monitor a call with GPS. This feature can be disabled if necessary.
VIDEO CALLS
GEMVISION is software that allows you to make assistance video calls. Select a user and start a video call to provide the user with remote assistance and support.
Characteristics
GEMVISION case KIT
- Water resistant casing;
- Reliability, connectivity and ease of use;
- 4G hotspot guarantees connection everywhere*
- 1 x 27000 mAh power bank;
- 1 x 10000mAh portable power supply;
- Smartglasses compartment(s)
Choose the right device for your company!
Is a smartphone, an industrial tablet or a Smartglass for Augmented Reality better?
OC provides you with the necessary advice to choose the hardware device best suited to your needs.
Do you have an idea?
Let's work on it together!
