AI Chatbots
for Customer Service
Artificial intelligence tailor-made for your company
Immediate answers for any questions.
Create an AI exclusively dedicated to your needs that knows only what your company knows and can answer any questions immediately.
(Retrieval Augmented Genration)
it is an architecture that allows you to build prompts by including information specific to the context (corporate or otherwise) with the aim of generating a response that is not generalist, but based on relevant information.
GOAL OF THIS AI?
This AI can insert information from internal (private) and/or external (public) sites/web pages into its database, but also documents such as PDF, TXT or CSV.
GOAL OF THIS AI?
Centralize all company information and documentation in a single, easy and intuitive access point.
Ask the AI for information
We can obtain one or more chatbots for example by topic or by context and insert them where we prefer, such as on internal or external websites, on Microsoft Teams, or other business tools such as Slack or Confluence.
What does it look like?
The chat box is extremely user-friendly and intuitive.
Furthermore, it is multilingual, meaning it can respond in any language regardless of the language of the information provided to the AI.
On the right, a chatbot inserted into an ILIAS page.
The applications selected by OC are leading solutions in the AI panorama for business support. Created to provide immediate answers to any question, these custom AI platforms integrate seamlessly into environments such as ILIAS and Moodle LMS but also Slack, Teams, and corporate websites.
Thanks to its ability to draw on different sources of information — which you will choose based on your needs — generative chat trains on company-specific knowledge, ensuring quick and relevant responses.
INTEGRATION WITH PLATFORMS
Seamless integration with communication and support tools like ILIAS and MOODLE LMS, Slack, Microsoft Teams, Intercom, and Zendesk eliminates the need for complex searches or awkward interactions between colleagues. This accessibility significantly improves the efficiency of internal communications and customer support.
Personalization and branding
A distinctive aspect is giving flexibility in branding and customization. Companies can adapt the interface and AI responses to reflect the tone and image of their brand, providing a consistent and professional experience for both employees and customers.
Privacy and security
Privacy is at the heart of the philosophy. With strict data encryption and limited access to company information, companies can trust the security of their knowledge. This aspect is fundamental to maintaining trust and peace of mind both internally and with customers.
Implementation and activation
Implementing an AI-integrated chatbot is surprisingly simple, with a clear training process and one-click activation. This ease of setup allows companies to quickly launch their supporting AI, without significant disruption to daily operations.
Immediate responses in team chats and support
This solution excels at offering immediate responses, both in team chats and in support services. Its ability to automatically intervene to resolve concerns or manage top-level tickets relieves the support team's workload, allowing for greater concentration on more complex tasks and an improvement in the customer experience.
Accessibility and multilingual support
With support for over 80 languages, Eesel adapts to a global context, ensuring that companies can serve customers and employees in multiple languages without compromising the quality of responses.
Reliability of responses
Thanks to its personalized business knowledge base, it guarantees reliable and relevant answers, eliminating the risk of inaccurate information.
EXPLORE OUR SOLUTIONS!
All the resources you need to create an AI like ChatGPT that understands your company's knowledge.
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Create an AI that knows private knowledge and can answer any question.
The price?
From €99.00 per month!