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SACMI

Date

2 November 2023

PACKAGING LEADER

SACMI is a world leader in the production of machinery for ceramic and beverage and packaging processing, with very high market shares in some niches such as crown and PET bottle caps.

ALBERTO BIANCHI

In this video Alberto Bianchi, Sacmi manager for the Training area, tells the Open Source Business Forum in Bern how the Romagna cooperative has managed to make ILIAS OPEN SOURCE one of the company's strong points for over 10 years.

Corporate Academy Design and Implementation

VIDEOTUTORIAL

7.000

COURSES REALIZED

250

USED LANGUAGES

10

CONTINENTS

5

What have we achieved for Sacmi?

Structuring of the company academy, which until OC’s intervention was based on DVD data in the possession of different people. An organized and homogeneous environment defined for the delivery of courses.

Internal technical and commercial staff
International sales and assistance network staff
Customer operators
Customer maintainers

Production of multimedia content, technical drawings, clickable diagrams, technical texts, videos and video tutorials since 2004. It still continues. Joint development of software features for the ILIAS LMS platform.

Development of an organized online training plan, with positive consequences in increased sales, resolution of problems for international customers such as the Coca Cola Company and Nestlé Waters, and significant savings in travel and telephone assistance for repetitive problems.

Open Source ILIAS platform installed in 2004 and always updated.
The videos have followed the various standards of the last 10 years and have always been updated on servers (initially MOV, then WMV, Flash. Currently Mpeg4)

Commercial, Technical, Maintenance, Financial, Company Policy, Internal Procedures