GEMVISION TELESERVICE
Augmented Reality for Industry 4.0
SAVE MONEY
With GEMVISION you can drastically reduce costs. You will no longer need to send your technicians away. An instant video call is the solution.
OPTIMIZE TIMING
How much time do your technicians travel? GEMVISION is the solution that helps you reduce travel time for assistance. You will only need to make a video call and your technicians will be available if you encounter a problem.
IMPROVE THE SERVICE
Create your digital after-sales service with the software that allows you to provide remote support through Augmented Reality solutions.
CONTINOUS LEARNING
GEMVISION is the software that allows you to manage, on both smartphones and smartglasses, technical informations to support your customer service.
TRIAL PERIOD
With GEMVISION you have the opportunity to test the system with our RENTAL offer including smartglasses and 3 months of software license
SMART WORKING
Remotely you can help technicians wherever they are, and you can do it directly from your office without needing to travel.
QUICK SERVICE
Through the use of smartglasses it allows you to operate hands-free by performing a faster service.
SECURITY
The platform is private. All data flows are safe because it uses the HTTPS protocol (Hyper Text Transfer Protocol Secure), which allows you to have all communications between your browser and the website encrypted.
HOW DOES REMOTE ASSISTANCE WORK WITH SMART GLASS?
Gemvision: on which devices?
GEMVISION WORKS ON ALL ANDROID DEVICES
starting from version 7
IT IS COMPATIBLE WITH THE BEST SMARTGLASS ON THE MARKET
WebRTC TECHNOLOGY
The product uses the latest technologies such as WebRTC. Therefore, there is no need to install ANY software on the PC, an updated Chrome browser or Firefox from version 48 is enough.
For more detailed information on compatible devices, just write us.
Rental offer (rental trial)
Using assistance with Smartglass devices is pure innovation. This is why we at OC Group offer you the opportunity to test a system for 3 months including Smartglass (Vuzix M300 XL). This will allow you, without activating significant purchases, to test the system with your technicians and understand all its advantages.
At the end of the trial period you will be able to redeem your material with a minimum investment.
Contact us for more information on the Rental offer.
€ 750,00
price valid for 3 months of use
THE FEATURES OF GEMVISION
FEATURE OF GEMVISION CASE KIT
- Water-resistant casing;
- Reliability, connectivity and ease of use;
- 4G Hotspot guarantees connection anywhere*
- 1 powerbank of 27000 mAh;
- 1 10000 mAh portable power supply;
- Compartment(s) for smartlasses;
*The internet plan is up to the customer. The customer has to activate an internet plan with the operator of its choice.
Choose the right device for your company!
Better a smartphone, an industrial tablet or a smartglasses for Augmented Reality? OC provides you with the advice necessary to choose the hardware device that best suits your needs.
EASY TO USE
GEMVISION has a very intuitive design and it’s easy to use. It is suitable for everyday use.
ACTIVITY LOG
With GEMVISION you can monitor the history of your activities, video calls, files sent and received.
SHARED FILES
All the files and images sent by field technicians are available. Filters allow you to easily track the shared files sent by different technicians.
GPS LOCATION
GEMVISION can show the GPS location of a video-call. This function can be disabled at any time.
REMOTE SUPPORT CALL
GEMVISION is the software that allows you to make video-service calls. Select a user and start a video call to provide remote assistance.