Remote assistance with Smartglasses
Raccorderie metallice is an innovative company attentive to the needs of its customers.
With us at OC, Gemvision has created the remote assistance system equipped with Vuzix smart glasses. Thanks to this system, all the company's technicians can carry out maintenance interventions, minimizing waste of time or the possibility of errors thanks to the real-time connection with expert people who can guide them via smart glasses.
Smartglasses can be extremely useful in telehealth in several ways:
REMOTE VIEWING
They allow operators or experts to see exactly what the person sees through the smartglass camera. This allows you to provide real-time indications during technical or other interventions.
TRAINING AND EDUCATION
Smartglasses can be used for staff training, allowing experts to demonstrate procedures or provide step-by-step instructions to new operators.
DATABASE ACCESS
Smartglasses can be integrated with IT systems that provide access to various types of data in real time, allowing operators and technicians to immediately consult crucial information during assistance situations.
REMOTE COMMUNICATION
They allow real-time audio and video communication between the person and the operators, making remote consultations more efficient and reducing the need for transfers or physical visits.
DECISION SUPPORT
Smartglasses can be used to provide decision support to operators, allowing them to consult additional information, documents or even connect with specialists in real time during critical situations.
ERROR REDUCTION
They allow operators to work hands-free, potentially reducing errors resulting from consulting paper or electronic documents during procedures.